Our Services
Comprehensive debt recovery solutions designed for compliance, transparency, and effectiveness.
Commercial / Business-to-Business (B2B) Debt Recovery
Professional recovery services for business-to-business debts. We handle the entire process from initial contact through to resolution, maintaining professional standards and clear communication throughout.
Examples of B2B debt recovery cases we handle include (non-exhaustive):
- Unpaid invoices between businesses
- Contractual disputes and non-payment
- Supplier and service-related debts
- Commercial agreements and settlements
Our B2B recovery services include:
- Initial debtor contact and verification
- Payment plan negotiation
- Regular status updates and reporting
- Full case documentation and audit trails
Personal / Consumer Debt Recovery
Steadfast also supports personal and consumer debt recovery. We understand that personal financial disputes can be sensitive situations, and we approach each case with professionalism, impartiality, and lawful handling.
Examples of personal debt recovery cases we handle include:
- Deposits paid where work was not completed
- Informal agreements between individuals
- Family or personal financial disputes
- Consumer disputes and non-payment scenarios
Our approach: Each case is assessed individually, and our approach is tailored to the nature of the dispute. We act proportionately and compliantly, with the goal of resolution rather than escalation. We maintain professional, impartial, and lawful handling throughout the process.
Our personal debt recovery services include:
- Individual case assessment and tailored approach
- Professional communication and correspondence
- Payment plan facilitation where appropriate
- Full case documentation and transparent reporting
Tracing Services
Locate debtors using lawful and compliant methods. Our tracing services help reconnect you with debtors who have moved or changed contact details.
- Address and contact verification
- Compliant data sources and methods
- Updated contact information delivery
- GDPR-compliant processes
Pre-Legal Recovery
Structured recovery processes designed to resolve debts before legal action becomes necessary. We focus on clear communication and fair resolution options.
- Formal demand letters and notices
- Payment plan arrangements
- Documentation for potential legal proceedings
- Transparent fee structure
Note: We are not a law firm and do not provide legal advice. Legal proceedings require separate legal representation.
Litigation Support
Comprehensive case documentation and support services to assist with legal proceedings. We provide detailed records and evidence packages.
- Case file preparation and documentation
- Chronological event timelines
- Communication records and evidence
- Fee ledger and financial documentation
Note: Legal representation must be obtained separately from qualified solicitors. We provide support services only.
Payment Plan Management
Structured payment arrangements that work for both parties. We facilitate fair and sustainable payment plans with clear terms and tracking.
- Payment plan negotiation and agreement
- Automated payment tracking
- Portal access for payment status
- Default management and follow-up
Service Standards
All our services are delivered with:
- Full compliance with UK regulations and industry standards
- Transparent fee structures with no hidden costs
- Secure portal access for real-time case tracking
- Complete audit trails and documentation
- Professional communication at all times
- Data protection and confidentiality safeguards