Steadfast AssistantTypically replies instantly
Automated assistant for quick questions. A person reads every callback request.
Debt recovery for UK businesses and individuals. Unpaid invoices, rent arrears, loans and professional fees pursued from first contact to resolution, firm but professional throughout.
Recovery work starts the day you instruct. Momentum is the whole game.
Of case activity logged and visible in your portal. Every call, letter and response.
Most commercial debts stay recoverable in England and Wales. Older gets harder. Instruct early.
Every case starts with the same free assessment. We recommend the route that fits, and tell you honestly if a debt isn't worth pursuing.
Unpaid B2B invoices taken over completely. Professional contact, structured escalation, recovered funds remitted to you.
Start with a free assessment 02Money owed to you personally: unpaid private loans, rent from former tenants, or fees for work you have done. The same professional process, applied to personal debts. We do not collect consumer credit debts, which are FCA regulated.
Start with a free assessment 03Structured recovery with clear escalation stages before any legal step. Calls, letters, negotiation, payment plans.
Start with a free assessment 04Debtor moved or gone quiet? Lawful tracing to locate current contact details so recovery can restart.
Start with a free assessmentNo black box. This is the sequence every instruction follows, and you watch it happen live in the portal.
Case registered, letter of authority signed, portal access issued. Your case handler is assigned the same day.
Recovery work starts immediately upon instruction. Professional first contact with the debtor follows by phone and in writing, setting out the debt, the evidence and the position.
Follow-up contact, negotiation, payment or a payment plan agreed where possible. Every action logged as it happens.
No engagement? We recommend the next step, a formal Letter Before Action or legal referral, before any additional cost.
Recovered funds transferred to you with a full case report and an itemised fee ledger. Nothing held back, nothing unexplained.
Most agencies send you a monthly PDF. Ours shows you the case as it moves.
Every pound chased.
Every action logged.
Every step, visible.
"Steadfast recovered an overdue invoice we'd been chasing for months. Professional, straightforward and kept us informed throughout."
"We were hesitant to use a collections company but the process was handled professionally and respectfully."
"Recovered funds we had nearly written off. Would absolutely use again."
"Excellent service from start to finish. We finally got movement on an account that had completely stalled."
"Communication was brilliant and everything was explained in plain English."
"Steadfast recovered an overdue invoice we'd been chasing for months. Professional, straightforward and kept us informed throughout."
"We were hesitant to use a collections company but the process was handled professionally and respectfully."
"Recovered funds we had nearly written off. Would absolutely use again."
"Excellent service from start to finish. We finally got movement on an account that had completely stalled."
"Communication was brilliant and everything was explained in plain English."
Our approach is firm but professional. No aggression, no embarrassment tactics. Many debtors pay simply because a third party is now involved, and the trading relationship survives more often than you'd expect.
The instruction fee covers the casework we commit from day one. Commission is only charged on money actually recovered. If we recover nothing, no commission is due.
Most commercial debts can be pursued for up to six years in England and Wales. Older debts get harder, so instruct sooner rather than later.
The invoices, any contract or terms, and a short history of the chasing you've done. The online instruction takes about ten minutes.
Free assessment today, and work starts immediately on instruction. If a debt isn't worth pursuing, we'll tell you that too.